4/19

How to carry out difficult conversations

Communication comes in many forms: presenting to a crowded auditorium; facilitating a small group discussion; and conversing one-on-one. While we tend to think the risk increases as the audience grows, some of the most difficult communications are between individuals when...

3/29
Identifying Change Influencers through Social Network Analysis

While the behavior of senior leaders acts as the catalyst for change, it is often associates’ peers who define the culture and establish norms...

2/14
Can Management Consultants Solve All of Life's Problems?

In a world of constraints (whether it's resource, time, or money), the industry of management consulting exists for one fundamental purpose: to improve...

1/18
Designing Organizational Structures That Work

In our experience, many organizations are quick to restructure. While restructuring can be a powerful tool to change the way people work, it can also cause disruption. A poorly-designed...

11/19
Diamond vs Graphite: What it means for your personal network

Connection matters not only in the physical world, but in the social world as well. In recent years, social network analysis (SNA) has allowed us to X-ray organizations to understand the...

10/12
How to improve employee learning: you are what you do

Jack Welch stated, "An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." So learning it is important to business.

08/31
Reflective vs. Reflexive Leadership

Research has shown that the success of a company is largely due to the effectiveness of its leadership. Some leaders are quick to make decisions based on preconceived notions about how the world works and what’s...

08/13
7 Best Practices for Effective Group Decision-Making

The adage 'the buck stops here' was popularized in the 1940s and since then has represented a scenario where a single, influential individual is responsible for making decisions and accountable for their outcomes.

06/14
Coaching to change culture

Executive Coaching is one of the most effective ways to develop people and increase performance. Recently, for example, we worked with one client to show that coaching increased productivity by 15%. Not surprising, American companies spend a fortune on executive coaching: more than $1 billion annually according to one HBR study.

05/29
Resistance is Futile in Organizational Transformation

Virtually every text on organizational change has as a central tenet the idea of "resistance to change." Unfortunately, this concept of resistance to change has itself become a major obstacle to organizational transformation.




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